> For the complete documentation index, see [llms.txt](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/settings/inbox-settings/dnd-configuration/opt-in-message-automation.md).

# Opt-In Message Automation

Listen to the Opt-In Message and send the automated messages.

Listen to the opt-in keyword **"START"** and automatically send the configured messages.

## Primary Message:

Draft an interesting message to attract customers to **OPT-IN** for WhatsApp broadcast messages from your business.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2F6gOLAqUJTjAqn6CShEXp%2FDND%205.png?alt=media&amp;token=72dac87d-7076-4680-8392-c28bcb34d3bc" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
On receiving the text reply or button reply **"START"**, the customer's name will be automatically deleted from the DND list.
{% endhint %}

## Confirmation Message:

Draft a confirmation message for OPT-IN to start receiving WhatsApp notifications.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FxkDGs9eLnet3SKkFg6k0%2FDND%206.png?alt=media&amp;token=81ace630-b745-48cf-b154-c9227035e782" alt=""><figcaption></figcaption></figure>