---
description: >-
  Quick Reply cards offer a powerful tool for managing conversational flow and
  user preferences within your AI stories.
---

# Quick Reply

### How it Works?

The Quick Reply card empowers you to create a set of pre-defined response options for users, temporarily pausing the conversation flow until they choose one.

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FBxcXsD9qc63ZJWOamAnU%2Fquick%20reply.png?alt=media&#x26;token=d7c760e3-9353-4d36-9562-085e1ae1a08e" alt=""><figcaption></figcaption></figure>

1. **Add Quick Reply (Max 9 Blocks):** You can define up to 9 response options for users to choose from.

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FFMVLvkLQHMma5F4puMCx%2FScreenshot_192.png?alt=media&#x26;token=299b4859-560c-46cb-8f10-0016f23e19af" alt=""><figcaption></figcaption></figure>

2. **Button Name & Block Link:** Assign a clear and concise name to each button and link it to the corresponding block within your story. This establishes a clear connection between the option and its destination.

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2Fch2qJePCrcm4ff53v061%2Fblock%20name.png?alt=media&#x26;token=52268ad3-9be1-4540-b42c-e4ac2243b37d" alt=""><figcaption></figcaption></figure>

3. **"Add Reply" Button:** Utilize this button to add more response options as needed, ensuring you capture a wider range of user preferences.

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FMrvWt4WUGgCatNFOV0fE%2Fadd%20reply1.png?alt=media&#x26;token=4ec9022a-8e92-4363-8508-61d16eacc49d" alt=""><figcaption></figcaption></figure>

4. **Save as Attribute:** Leverage attribute notation (\{{ \}}) within button names to save user selections as attributes. This enables future reference and personalized conversation experiences.

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FwukV56ER4XZBWQRZYaH2%2Fuser%20attributes.png?alt=media&#x26;token=55c219da-742b-4502-ada9-fbe57353aca1" alt=""><figcaption></figcaption></figure>

<div align="left"><figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FSdSOYWRKz5JMbEVL2ilL%2Fimage.png?alt=media&#x26;token=cd5e5433-7d07-422e-a03f-43648b97566d" alt="" width="211"><figcaption></figcaption></figure></div>

{% content-ref url="../../../audience/user-attributes" %}
[user-attributes](../../../audience/user-attributes)
{% endcontent-ref %}

1. **Stack Replies Vertically:** Enable this toggle to stack the buttons vertically within the chat window. This can be visually appealing for a smaller number of options, particularly on mobile devices.

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2F4Pjrh434OqZy5NYQJRgF%2Fstak.png?alt=media&#x26;token=1ea0c242-1165-4619-b8ef-bd3455921cc4" alt=""><figcaption></figcaption></figure>

2. **Enable Instinct AI (Optional):** This functionality may be context-dependent within your system. If available, it allows you to optionally hand over conversation control to your Instinct AI engine based on user input.

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FMimSwuwgubD00UOoei2e%2Fenable%20AI.png?alt=media&#x26;token=1a016055-cc7e-4a20-bf84-3122501e9e72" alt=""><figcaption></figcaption></figure>

