Frontman : Enterprise Chatbot Platform
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  • What is a Custom SMTP Server?
  • How to Connect Gmail for SMTP
  • Setting Up Custom SMTP
  • Benefits of Custom SMTP
  1. Account Settings
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SMTP

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Last updated 10 months ago

This section details setting up a Custom SMTP server for Frontman, enabling you to send an unlimited number of emails directly through your preferred email provider, bypassing limitations imposed by third-party email services.

What is a Custom SMTP Server?

A Simple Mail Transfer Protocol (SMTP) server handles the delivery of outgoing emails. By configuring a Custom SMTP server in Frontman, you can leverage your own email provider's infrastructure for sending emails, removing restrictions associated with third-party services.

How to Connect Gmail for SMTP

First, set up POP in Gmail

  1. On your computer, open .

  2. In the top right, click Settings See all settings.

  3. Click the Forwarding and POP/IMAP tab.

  4. In the "POP download" section, select Enable POP for all mail or Enable POP for mail that arrives from now on.

  5. At the bottom of the page, click Save Changes.

  1. Enable two-step verification on your Gmail account.

  1. Create an app password.

  1. Use the SMTP server address smtp.gmail.com, port 465, SSL/TLS for your username and password, enter the email address you want to send the email from and the recipient email address.

Additional Tips:

  • Enable two-factor authentication for your Google account for better security.

  • Consult your email client or application's documentation for specific instructions on configuring SMTP settings.

Setting Up Custom SMTP

  1. Enable Custom SMTP: Within Frontman's settings, locate the "Custom SMTP" option and activate it.

  2. Provide Server Credentials: Enter the following details for your email provider's SMTP server:

    • Sender Name: The name displayed as the sender in recipient inboxes.

    • Preview Text: A short snippet displayed alongside the email subject line in previews. (e.g., "You have a new message")

    • Mail From: The email address used to send emails from Frontman.

    • Server: The hostname or IP address of your email provider's SMTP server.

    • Login: The username for your email account.

    • Password: The password for your email account.

    • Port: The port number used by your email provider's SMTP server (typically 465).

  1. Test Your Configuration: Click "Send Test Mail" and enter a valid email address to receive a test email from Frontman. A successful test confirms your Custom SMTP setup is functional.

Benefits of Custom SMTP

Utilizing a Custom SMTP server offers several advantages-

  • Unlimited Email Sending: Overcome limitations imposed by third-party email services and send an unlimited number of emails directly through your email provider.

  • Increased Control: Manage bounce rates, spam filters, and other email delivery aspects directly with your email provider.

  • Branding Consistency: Maintain a consistent sender name and email address for all Frontman communications, enhancing brand recognition.

By implementing a Custom SMTP server, you can streamline your email communication through Frontman and ensure reliable delivery to your customers.

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