🪧Report a Issue

This section outlines the process for reporting technical issues encountered while using Frontman. By providing detailed and accurate information, you can help our development team diagnose and resolve problems swiftly.

Reporting Steps:

1. Select Instance: Choose the specific Frontman instance where the issue occurred. This helps us track problems within individual environments. The options typically include "Testing bot," "RTX," "Dev," etc., depending on your organization's setup.

   
2. Describe the Issue: Briefly yet clearly describe the technical problem you're facing. The more detailed your description, the easier it will be for the development team to understand the nature of the issue.

   
3. Upload Screenshots (Optional): If screenshots can visually represent the problem, upload them for further clarity. You can upload up to five screenshots in PNG, JPG, JPEG, MP4, or MOV format.

   
4. Submit Report: Once you've completed all sections, click the "Submit" button to send the report to the development team.

   

Additional Tips:

• Include any relevant error messages displayed on screen within your description.

• If the issue involves specific user actions, outline the steps taken to reproduce the error.

• Feel free to attach additional details you believe might be helpful in troubleshooting the problem.

By following these guidelines, you can ensure timely and efficient resolution of any technical issues you encounter with Frontman.