Whatsapp Template

This section details the process of utilizing the "WhatsApp Template message" card within Story Builder to send personalized WhatsApp messages to users or yourself.

Connecting Frontman with WhatsApp:

There are two methods for connecting Frontman with your WhatsApp Business API:

1. Chatman Integration:

   • Select "Chatman" under "Select method to connect Business WhatsApp API."

   • Enter your Chatman passkey directly.

   • Send WhatsApp message to connect app: Provide your WhatsApp number for verification and follow the on-screen prompts.

   
2. Manual Addition:

   • Select "Add Manually" under "Select method to connect Business WhatsApp API."

   • Enter your WhatsApp Business API credentials.

To learn more about Connecting Whatsapp visit link below -

➕Whatsapp Template Messaging

Sending Verification Message:

Once the connection method is chosen, you'll be prompted to enter a WhatsApp phone number for verification. Frontman will send a verification message to this number.

Story Builder Integration:

After successful connection, you can now proceed to use the "WhatsApp Template message" card within Story Builder. Here's a breakdown of the configuration options:

• Recipient: Specify the recipient's mobile number (including country code). You can also use user attributes or add multiple comma-separated phone numbers.

• Select Template: Choose a pre-defined WhatsApp template from the available options. Utilize the search bar to locate a specific template by name.

• Header Type: Define the header type for your message (currently supports "NONE").

• Body: Craft the main body text of your WhatsApp message.

• Footer: (Optional) Include a footer text for your message.

• Set Attributes: (Optional) Use this section to dynamically populate message content based on user attributes.

• Buttons: (Optional) Add call-to-action buttons to your message. Currently, the "Call Phone Number" option is available.