JSON API

The Story Builder empowers you to unlock the potential of powerful integrations with your own server or third-party systems using JSON API. This functionality allows you to:

  • Export Data: Seamlessly export user data and conversation insights to external systems like Learning Management Systems (LMS) or Customer Relationship Management (CRM) platforms.

  • Personalized Content: Craft dynamic content within your stories, tailoring the conversation experience based on user data retrieved from external sources.

Unlocking Integration Potential:

For detailed examples and guidance on implementing integrations, refer to the provided Github repository. This resource will equip you with the knowledge to leverage JSON API effectively.

Understanding HTTP Methods:

The Story Builder utilizes the following HTTP methods for interacting with external APIs:

  • GET: Retrieve data from a specified URL.

  • POST: Create a new resource on the server.

  • PUT: Update an existing resource entirely.

  • PATCH: Update specific parts of an existing resource.

  • DELETE: Remove a resource from the server.

Crafting Your Request:

To construct an API request within the Story Builder, follow these steps:

  1. Enter URL: Specify the complete URL of the endpoint you wish to interact with.

  2. Body (Optional): For POST, PUT, and PATCH requests, provide the data you intend to send to the server in JSON format.

  3. Enter Params (Optional): Define any additional parameters required by the specific API endpoint.

  1. Headers (Optional): Set custom headers for your request, if necessary.

Query Parameters:

  • URL Preview: Visualize the constructed URL with any query parameters included.

  • Query: Specify key-value pairs to be appended to the URL as query parameters.

  • Add Item: Easily add additional query parameters as needed.

Supported Content Types:

The Story Builder allows you to choose from various content types for your request body:

  • None: No body data is sent.

  • Structured: Structured data format (specific format may depend on the external API).

  • Multipart form: Data sent in multipart form format.

  • Form URL Encoded: Data encoded using the application/x-www-form-urlencoded content type.

  • Text: Plain text data.

  • JSON: JSON-formatted data (commonly used for API requests).

  • XML: Data in XML format.

  • YAML: Data in YAML format.

  • PLAIN: Raw, unformatted text data.

Testing Your Request:

The Story Builder provides a "Test Request" functionality to send a test request and view the response from the external API. This allows you to verify the accuracy and functionality of your integration before deployment.

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