Rating

How it Works?

The Rating card empowers you to gather valuable user feedback and gauge their satisfaction with your services.

The Rating card offers flexibility to tailor your feedback requests:

• Trigger Text: Craft a clear and concise question to prompt user responses.

• Rating Style: Choose from three distinct styles to suit your needs:

  • NPS (Net Promoter Score): Utilize a numerical scale (typically 1-10) with customizable labels (e.g., "Extremely Unlikely" to "Extremely Likely") to measure customer loyalty and likelihood to recommend.

    
  • Emotions: Present users with a set of pre-defined emotional states (e.g., Awful, Not Okay, Okay, Good, Awesome) for a more qualitative assessment.

    
  • Stars: Offer a classic star rating system (often 1-5 stars) for a simple and familiar feedback mechanism.