> For the complete documentation index, see [llms.txt](https://docs.makerobos.com/frontman-enterprise-chatbot-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.makerobos.com/frontman-enterprise-chatbot-platform/story-builder/cards/display-cards/rating.md).

# Rating

### How it Works?

The Rating card empowers you to gather valuable user feedback and gauge their satisfaction with your services.

The Rating card offers flexibility to tailor your feedback requests:

* **Trigger Text:** Craft a clear and concise question to prompt user responses.

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FDn4wgSlLJyQyavMEZAsA%2Frating%201.png?alt=media&amp;token=2fe9a5b0-f436-4eff-a9f4-64f335153c60" alt=""><figcaption></figcaption></figure>

* **Rating Style:** Choose from three distinct styles to suit your needs:
  * **NPS (Net Promoter Score):** Utilize a numerical scale (typically 1-10) with customizable labels (e.g., "Extremely Unlikely" to "Extremely Likely") to measure customer loyalty and likelihood to recommend.

    <figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FVBpoOZ2KmGglWGss4o1Q%2FNPS.png?alt=media&amp;token=325ba13c-f90d-4018-9d0c-f09490ec4a7a" alt=""><figcaption></figcaption></figure>
  * **Emotions:** Present users with a set of pre-defined emotional states (e.g., Awful, Not Okay, Okay, Good, Awesome) for a more qualitative assessment.

    <figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FNKWsjzpd71xLAicdmeAS%2FEmmoytion.png?alt=media&amp;token=6c770a5e-760f-4981-a6f1-7cb1c4864469" alt=""><figcaption></figcaption></figure>
  * **Stars:** Offer a classic star rating system (often 1-5 stars) for a simple and familiar feedback mechanism.

    <figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2F3TLIGiOy73HJvonrrBK0%2Frating%202.png?alt=media&amp;token=be2072f3-289e-4c8f-89b6-8947eec5acb5" alt=""><figcaption></figcaption></figure>

    <div align="left"><figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FO2nI6UMlQf5Qkon5piHe%2Fimage.png?alt=media&amp;token=8e5fecde-97a9-426d-b8b8-1b00c19d35e2" alt="" width="208"><figcaption></figcaption></figure></div>
