πŸ“ŠAnalytics

Our analytics suite empowers you to understand your users and optimize your product. Track key metrics like sessions, active users, and message exchanges to gain a clear picture of user engagement.

Here are the following metrics involved in Analytics section -

Session:

Unique user conversations with the bot (distinct even for repeat interactions).

βž•Sessionchevron-right

Active Users:

Users demonstrating engagement within a timeframe (e.g., monthly). Focuses on actions indicating interaction and value.

βž•Active Userschevron-right

Messages Exchanged:

Total messages between bot and user within a timeframe.

βž•Total Messageschevron-right

Total Visits:

Total user interactions with the bot (new and returning users).

βž•Total Visitschevron-right

Traffic Statistics:

Daily user counts for understanding user flow.

βž•Traffic Statschevron-right

User Activity Insights:

Track user inputs, button clicks, and conversational block usage.

βž•User Activitychevron-right

Resource Utilization:

Monitor SMS, email, and JSON API usage.

βž•Resourceschevron-right

Goal Tracking:

Track user responses across multiple campaigns simultaneously.

βž•Goal Trackerchevron-right

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