Slack

The Slack connector empowers you to seamlessly transmit messages from Frontman directly into your designated Slack channel. This streamlines communication and keeps your team informed.

Setting Up the Slack Webhook:

  1. Admin Access Required: Begin by logging in to https://slack.com/help/articles/212681477-Sign-in-to-Slack with your team administrator credentials.

  2. Navigate to Webhooks: Access the "Services" section within Slack and navigate to "New Incoming Webhook." You can find this option at

  1. Channel Selection: Choose the Slack channel where you'd like messages from Frontman to be delivered. This ensures the information reaches the appropriate team members.

  1. Finalize Integration: Click "Add Incoming Webhook Integration" to complete the setup process. Slack will generate a unique webhook URL. Copy this URL for later use.

Connect to Frontman:

Within the Frontman Story Builder, locate the "Slack Connector" element. Here, you'll be able to paste the copied URL from your newly created Slack webhook.

Customization through JSON Payloads:

While sending basic text messages is supported, the true power of the Slack connector lies in its ability to leverage JSON payloads. These payloads allow you to tailor the content and appearance of your messages within Slack:

  • Message Body: This core element defines the actual text content of your message.

  • User Attributes: Frontman allows you to collect various user attributes during your conversational flow. By including these attributes within your JSON payload, you can personalize your Slack messages with dynamic information, enhancing relevance and user experience.

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