Frontman : Enterprise Chatbot Platform
  • 👋Frontman | Enterprise Chatbot Platform
    • 🚀How to Get Started with Frontman
    • 💰Pricing
    • 📞Schedule Demo & Contact Founding Team
  • 😍Create your First Chatbot
  • 📊Dashboard
  • 〽️Story Builder
    • ➕How to Build your First Chatbot Flow
    • ➕Building Blocks
    • ➕Cards
      • ➕Display Cards
        • Bot Says
        • Image/GIF
        • Carousel
        • Quick Reply
        • Phraser Card
        • Audio
        • Video
        • Multiple Choice
        • User Input
        • Range Slider
        • Rating
        • Date Picker
        • Auto suggest
        • Custom Form
        • Website
        • Book Meeting
      • ➕Utility Cards
        • Go-to
        • Setup user attribute
        • Email
        • JSON API
        • Google Sheets
        • Run-IF Card
        • Typing Delay
        • Comments
        • Goal Tracker
        • A/B Splitter
        • Custom Script
        • End Conversation
        • SMS
        • Slack
        • Export via Zapier
        • Whatsapp Template
      • ➕Plugin Cards
        • Shiprocket Track Card
        • Shopify
          • Cancel Order
          • Track Order
          • Return Order
        • Zoho CRM
        • Salesforce CRM
        • Hubspot CRM
        • Odoo CRM
        • Pipedrive CRM
        • Active Campaign CRM
    • ➕Chatbot Details
    • ➕Export Chatbot
    • ➕Direct Link
    • ➕Clone Block
  • 🔆Instinct AI
    • Train AI
      • Data Loaders
        • Document Loader
        • Crawl Website
        • Notes
        • Google Drive
        • Amazon S3
        • Gitbook
        • Microsoft OneDrive
        • Notion
        • RSS
        • Confluence
        • Shopify Blog
        • Zendesk
        • Knowledge Base(Makerobos)
        • Shopify AI Search
        • Image Parser
      • Data Bank
    • AI Agents
      • Wikipedia
      • Youtube Search
      • Function Calling
      • Recent News
      • Web Search
      • Run Block
      • Shopify AI Search
      • Task Master
    • Private Notes
    • Feedback
    • Insights
  • 📺Style Builder
    • ➕Setup Avatar
    • ➕Setup Chatscreen
    • ➕Setup Homescreen
  • ☁️Publish
    • ➕Install Frontman on your Website
    • ➕Track Visitor with your Frontman
    • ➕Custom Display Settings
    • ➕Conversational landing page (Progressive)
    • ➕Embed Frontman
    • ➕Security
    • ➕Language
    • ➕Time Zone
    • ➕Hibernate Frontman
  • 📊Analytics
    • ➕Session
    • ➕Active Users
    • ➕Total Messages
    • ➕Total Visits
    • ➕Traffic Stats
    • ➕User Activity
    • ➕Resources
    • ➕Goal Tracker
  • 🧑‍🤝‍🧑Audience
    • ➕User Attributes
    • ➕How to set filters
    • ➕How to export User’s data
    • ➕Customize Table
  • ⚒️Marketing Tools
    • Teaser Message
    • Frontman Apps
      • Persistent Menu
      • Broadcast message
      • Get Subscribers
      • Knowledge Base
  • 📖Knowledge Base
    • ➕Overview
    • ➕Collections
    • ➕Articles
    • ➕Reports
  • ⚙️Account Settings
    • ➕My Profile
    • ➕Company Details
    • ➕My Plan
    • ➕Plans and Pricing
    • ➕Order History
    • ➕Billing Preference
    • ➕Invoice History
    • ➕Developers Hub
      • ➕API Key
      • ➕Postman Collection
      • ➕Google Application
      • ➕Amazon SNS
      • ➕SMTP
      • ➕Whatsapp Template Messaging
      • ➕LLM's
      • ➕Data Loaders
    • ➕Applications
    • ➕Manage Teams
    • ➕Manager Account
    • 🪧Report a Issue
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On this page
  • Ending Conversations:
  • Widget Visibility:
  • Auto-Page Redirection:
  1. Story Builder
  2. Cards
  3. Utility Cards

End Conversation

PreviousCustom ScriptNextSMS

Last updated 10 months ago

The Story Builder empowers you to manage conversation termination and control the chat widget's visibility on your website. This ensures a seamless user experience and optimizes widget placement for maximum engagement.

Ending Conversations:

  • End Conversation: Provide users with a clear option to conclude the chat interaction when desired. This fosters user control and prevents unwanted interruptions.

Widget Visibility:

  • Disabled Keyboard: Once you trigger these user wont be able to type anything in the input.

  • Close Chat Widget: Allow users to temporarily close the chat window without completely ending the conversation. This minimizes screen space while keeping the option to resume the chat readily available.

  • Hide Widget Button: Offer users the ability to hide the chat widget button entirely. This is useful for situations where you don't want the widget to be constantly visible but still want users to have the option to initiate a chat if needed.

  • Hide Widget Button for Entire Session: This setting allows you to hide the chat widget button for the user's entire browsing session. This can be beneficial for specific pages or user journeys where you don't want the chat functionality readily available.

Auto-Page Redirection:

  • Set Auto-Page Redirection: Enable automatic page redirection upon conversation closure. Here you can enter the URL where you want the user to redirect.

  • Set Delay: Define the time delay before the automatic page redirection occurs. This provides users with a buffer to review any conversation summary or take action before being redirected. Predefined options include 0 seconds, 3 seconds, 5 seconds (default), 10 seconds, 15 seconds, 30 seconds, and 60 seconds.

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