> For the complete documentation index, see [llms.txt](https://docs.makerobos.com/frontman-enterprise-chatbot-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.makerobos.com/frontman-enterprise-chatbot-platform/audience/how-to-set-filters.md).

# How to set filters

This section details the audience filtering functionality within your system, allowing you to target specific user segments for campaigns or actions.

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FFojZdFNYevE4rV8VQQcr%2Ffilter.png?alt=media&amp;token=1e17a7eb-7f06-4c7a-b964-429a13dcadf5" alt=""><figcaption></figcaption></figure>

### The filtering process involves two key steps:

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FRSdzsA4yupxogPqUgqSH%2Fselect%20attribute.png?alt=media&amp;token=565e3b6a-cd3a-4e39-9f93-0744155d3c9b" alt=""><figcaption></figcaption></figure>

1. **Attribute Selection:** Choose the user attribute you want to filter by. This could be any user data point you have collected, such as email address, location, or user type.
2. **Filter Operator:** Define the condition for filtering users based on the chosen attribute. Here's a breakdown of the available operators:

<figure><img src="https://3746379134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FamP4egBrOsuezKyj1NQl%2Fuploads%2FEnN3tHJ24Sxb1VhhDAD3%2Foprater.png?alt=media&amp;token=e8c60593-75ae-4efe-8eb3-68da6f207698" alt=""><figcaption></figcaption></figure>

* **Is Set:** Filters users who have a value assigned to the chosen attribute.
* **Contains:** Filters users whose attribute value contains a specific text string. (e.g., email addresses containing "@gmail.com").
* **Not Contains:** Filters users whose attribute value does not contain a specific text string.
* **Less Than, Greater Than:** Filters users based on numerical comparisons with the chosen attribute value.
* **Starts With, Ends With:** Filters users based on whether their attribute value begins or ends with a specific text string.
* **Before, Is Date:** Filters users based on date comparisons with the chosen attribute value (e.g., signup date before a specific date).

### **Additional Notes:**

* The specific user attributes available for filtering will depend on the data collected by your system.
* You can combine multiple filters using logical operators (AND, OR) to create more granular audience segments.
* Previewing your filter criteria before applying it can help ensure you're targeting the desired audience.

### **Example:**

To target users who have signed up in the last month, you would select the "signup\_date" attribute and the "Before" operator, then specify the desired date range.

**Further Resources:**

For a complete list of available user attributes, refer to the link below

{% content-ref url="/pages/zFy1Veslzw6WZHIxShUT" %}
[User Attributes](/frontman-enterprise-chatbot-platform/audience/user-attributes.md)
{% endcontent-ref %}
