Create your First Chatbot

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Last updated 10 months ago

Create your First Chatbot

This document guides you through creating a new chatbot on frontman. Once you finish the signup process Click on the "Create Chatbot" or "Add New" button within the Frontman Homepage.

Step 1: Chatbot Details:

Website Name: Enter the name of your website.
Business Bio: This section defines what the AI will learn about your business. Here's how to utilize the available options:
- Describe the information you want the AI to learn about your business.
- Explain the purpose of the AI assistant (e.g., customer support, lead generation).
- Identify your target audience (e.g., potential customers, existing clients).
- Briefly outline your services or products.
AI Assistant:
- Choose "Auto create" to have the platform generate the initial content for your assistant.
- Utilize the provided editing tools ("Let AI write for you", "Make it Shorter", etc.) to refine the generated description.

Step 2 - Defining AI Goals and Tone:

Choose the primary goal of your AI assistant from the available options:
- Customer Support: For assisting users with inquiries and resolving issues.
- Lead Generation: To capture leads and potential customers.
- Feedback Collection: To gather user feedback on your services or website.
- Booking & Reservation: For users to schedule appointments or make reservations.
- Technical Support: To provide technical assistance to users.
- Shopping Assistant: To guide users through the shopping experience.
- Website Navigation: To help users find specific information on your website.
Choose the desired AI tone from the options available (e.g., "Intelligent and knowledgeable").

Step 3 - Train AI:

Website URLs: (Optional) Provide additional website URLs related to your business or industry to further train the AI.
Company Documents: (Optional) Upload relevant documents like brochures, FAQs, or product descriptions to further enhance the AI's knowledge base (maximum 20 MB per file, various formats supported).

Step 4 - Install Chatbot:

Install Frontman on Website: Follow the instructions provided to integrate the chatbot onto your website. This typically involves copying and pasting a code snippet into the <head> section of your website's HTML code.
Email instructions: Choose this option to receive detailed installation instructions via email.

Install Frontman on Website: Follow the instructions provided to integrate the chatbot onto your website. This typically involves copying and pasting a code snippet into the <head> section of your website's HTML code.
Email instructions: Choose this option to receive detailed installation instructions via email.
Your Email Instructions will look something like this-
After pasting the code click into your website Click on "Go to Dashboard" button and view your chatbot