# Create Contact

**Create a new contact to add to the Chatman**, which can be used for different purposes later on, say when creating a [business-initiated journey](/chatman-enterprise-whatsapp-platform/chatman-functions/journeys/business-initiated.md).

In Chatman contacts can be added via two methods:

1. [Manually Add Contacts](#manually-add-contact)
2. [Bulk Upload (CSV)](#bulk-upload-csv)

Let's explore the steps of how can you add contact through any of the above methods.

## Manually Add Contact

Use manual contacts when you have one or two contacts to add. Here is how you can do it:

1. Under **Audience**, tap '**Create** **Contact**' and select '**Manually Ad**d **Contact**' from the dropdown.

<figure><img src="/files/DoqStoN6mt0fxjjqBGdm" alt=""><figcaption></figcaption></figure>

2. A **Create Contact form** will appear; enter all the details like **name**, **contact**, **email**, **city**, **zip** **code**, and more of the contact you want to add.

{% hint style="success" %}
It is necessary to enter a **valid contact name and number for contact creation.** Filling other fields isn't necessary for creating the same.
{% endhint %}

{% hint style="success" %}
If you **don't have the contact name**, you can simply **put the contact number in the name box for creating the contact**.
{% endhint %}

<figure><img src="/files/KUbRlXYLzLDFzUEHSs8l" alt=""><figcaption></figcaption></figure>

3. Tap on the '**Create**' to add the contact.

<figure><img src="/files/PgGNJS4xNtN8t0EHLLuQ" alt=""><figcaption></figcaption></figure>

The **contact created** will now be **visible in the Audience Table**.

## Bulk Upload (CSV)

Bulk upload option is very helpful when you want to **add a large number of contact** say 10 or more. The option **works properly only when you have created the CSV file in the specified format**.

{% hint style="success" %}
**Only a CSV file in a specified format is acceptable.**
{% endhint %}

Here are the other prerequisites that you need to adhere to:

### Prerequisite of Bulk Upload CSV file

* The file size should **not exceed 10 MB**.
* The file should have at least two columns for **Phone Number and Country Code**.
* The file can have **up to 50,000 contacts**.
* If the **file has duplicate phone numbers**, **only one contact will be added** for each number.
* If the file has phone numbers that already exist in your account, the existing contacts will be updated with the new information from the file.

You can download a sample CSV file for better understanding.

### Download Sample CSV file

1. Under **Audience**, tap '**Create** **Contact**' and select '**Bulk Upload (csv)**' from the dropdown.

<figure><img src="/files/XN6vLlBkhAnrZ8qOuc6A" alt=""><figcaption></figcaption></figure>

2. A bulk upload page will appear, **tap download sample CSV** to download the file. You can also download the file from below. Here is an overview of the file:

{% file src="/files/EfWsB42KzAzPQOJHioTA" %}

insert

Once you know the prerequisites and the pattern of the CSV file, here is how you can upload the file.

### Bulk Upload Contact

1. Click on the **Create** Contact option available on the **Audience** **Page**.

<figure><img src="/files/jkF7sl7bHIHIMQnrYzEA" alt=""><figcaption></figcaption></figure>

2. From the drop-down that appeared, tap on '**Bulk Upload** (**csv**)'.

<figure><img src="/files/4N1gpuftej5iV130gOjA" alt=""><figcaption></figcaption></figure>

3. A **bulk** **upload** page will open up.&#x20;

<figure><img src="/files/aM6VoWyQzqGcKnWz5i9L" alt=""><figcaption></figcaption></figure>

3. Tap on 'Upload file' button.

<figure><img src="/files/SiEysuXk9BldD4NqcJF7" alt=""><figcaption></figcaption></figure>

4. Simply **drag-drop** or **browse** the **CSV file** on your system whose contents need to be imported.

{% hint style="warning" %}
While uploading, ensure that the CSV file has the[ specified format](#download-sample-csv-file) and fulfills the [conditions for uploading](#prerequisite-of-bulk-upload-csv-file).
{% endhint %}

insert

5. The list of contacts your CSV file entailed will now be visible in the audience table with all the inserted data.

<figure><img src="/files/SpsmyI7W4UwdQ9Odh0WT" alt=""><figcaption></figcaption></figure>


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