> For the complete documentation index, see [llms.txt](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/chatman-functions/audience/create-contact.md).
# Create Contact
**Create a new contact to add to the Chatman**, which can be used for different purposes later on, say when creating a [business-initiated journey](/chatman-enterprise-whatsapp-platform/chatman-functions/journeys/business-initiated.md).
In Chatman contacts can be added via two methods:
1. [Manually Add Contacts](#manually-add-contact)
2. [Bulk Upload (CSV)](#bulk-upload-csv)
Let's explore the steps of how can you add contact through any of the above methods.
## Manually Add Contact
Use manual contacts when you have one or two contacts to add. Here is how you can do it:
1. Under **Audience**, tap '**Create** **Contact**' and select '**Manually Ad**d **Contact**' from the dropdown.
2. A **Create Contact form** will appear; enter all the details like **name**, **contact**, **email**, **city**, **zip** **code**, and more of the contact you want to add.
{% hint style="success" %}
It is necessary to enter a **valid contact name and number for contact creation.** Filling other fields isn't necessary for creating the same.
{% endhint %}
{% hint style="success" %}
If you **don't have the contact name**, you can simply **put the contact number in the name box for creating the contact**.
{% endhint %}
3. Tap on the '**Create**' to add the contact.
The **contact created** will now be **visible in the Audience Table**.
## Bulk Upload (CSV)
Bulk upload option is very helpful when you want to **add a large number of contact** say 10 or more. The option **works properly only when you have created the CSV file in the specified format**.
{% hint style="success" %}
**Only a CSV file in a specified format is acceptable.**
{% endhint %}
Here are the other prerequisites that you need to adhere to:
### Prerequisite of Bulk Upload CSV file
* The file size should **not exceed 10 MB**.
* The file should have at least two columns for **Phone Number and Country Code**.
* The file can have **up to 50,000 contacts**.
* If the **file has duplicate phone numbers**, **only one contact will be added** for each number.
* If the file has phone numbers that already exist in your account, the existing contacts will be updated with the new information from the file.
You can download a sample CSV file for better understanding.
### Download Sample CSV file
1. Under **Audience**, tap '**Create** **Contact**' and select '**Bulk Upload (csv)**' from the dropdown.
2. A bulk upload page will appear, **tap download sample CSV** to download the file. You can also download the file from below. Here is an overview of the file:
{% file src="/files/EfWsB42KzAzPQOJHioTA" %}
insert
Once you know the prerequisites and the pattern of the CSV file, here is how you can upload the file.
### Bulk Upload Contact
1. Click on the **Create** Contact option available on the **Audience** **Page**.
2. From the drop-down that appeared, tap on '**Bulk Upload** (**csv**)'.
3. A **bulk** **upload** page will open up.
3. Tap on 'Upload file' button.
4. Simply **drag-drop** or **browse** the **CSV file** on your system whose contents need to be imported.
{% hint style="warning" %}
While uploading, ensure that the CSV file has the[ specified format](#download-sample-csv-file) and fulfills the [conditions for uploading](#prerequisite-of-bulk-upload-csv-file).
{% endhint %}
insert
5. The list of contacts your CSV file entailed will now be visible in the audience table with all the inserted data.
