Mark The User Spam
Last updated
Last updated
The Spam feature in Chatman’s shared team inbox allows businesses to flag and filter out spam messages received from customers.
Distinguish unwanted or irrelevant messages from genuine customer inquiries, ensuring that agents can focus on addressing valid customer needs promptly.
Open the customer chat in the 'Inbox' whose message is to be marked as spam. Head over to the "customer panel' and click on the 'Mark as spam'.
Click on Confirm, and the user will be marked as spam.
See the list of all the Spam Users in Settings>Inbox Settings>DND configuration.
