# Mark The User Spam

The Spam feature in Chatman’s shared team inbox allows businesses to **flag** and **filter out spam messages** received **from customers**. 

Distinguish unwanted or irrelevant messages from genuine customer inquiries, ensuring that agents can focus on addressing valid customer needs promptly.

## **How To Mark A User Spam?**

1. Open the customer chat in the '**Inbox**' whose message is to be marked as spam. Head over to the "**customer panel**' and click on the '**Mark** **as spa**m'.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FuUeJEP3WFz5hrEzXJFsB%2Fspam.png?alt=media&#x26;token=cd947082-e62f-4970-819b-f6dfeaad6025" alt=""><figcaption></figcaption></figure>

2. Click on ***Confirm***, and the user will be marked as spam.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FBqW6sPsPM70D1XTIYzEq%2Fspam%202.png?alt=media&#x26;token=f428de20-bca8-4768-bb5c-36e145f2c0d3" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
See the list of all the Spam Users in ***Settings>Inbox Settings>DND configuration.***
{% endhint %}

{% content-ref url="../../../settings/inbox-settings/dnd-configuration" %}
[dnd-configuration](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/settings/inbox-settings/dnd-configuration)
{% endcontent-ref %}