> For the complete documentation index, see [llms.txt](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/chatman-functions/shared-team-inbox/customer-hub/mark-the-user-spam.md).

# Mark The User Spam

The Spam feature in Chatman’s shared team inbox allows businesses to **flag** and **filter out spam messages** received **from customers**. 

Distinguish unwanted or irrelevant messages from genuine customer inquiries, ensuring that agents can focus on addressing valid customer needs promptly.

## **How To Mark A User Spam?**

1. Open the customer chat in the '**Inbox**' whose message is to be marked as spam. Head over to the "**customer panel**' and click on the '**Mark** **as spa**m'.

<figure><img src="/files/S1yPrcCypkCYbsZH3TGL" alt=""><figcaption></figcaption></figure>

2. Click on ***Confirm***, and the user will be marked as spam.

<figure><img src="/files/To44BalXZxC2gVbcWfEo" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
See the list of all the Spam Users in ***Settings>Inbox Settings>DND configuration.***
{% endhint %}

{% content-ref url="/pages/EyxaWZiBHT2tIhTo1lY3" %}
[DND Configuration](/chatman-enterprise-whatsapp-platform/settings/inbox-settings/dnd-configuration.md)
{% endcontent-ref %}