Multi Product Catalog

Single/Multi product catalogue card allows you to send a single or multi (max 10) product with a title, a description, an image, a price, and a URL. The customer can click on the product to view more details or to buy it. You can use a single/multi product catalog to highlight a specific product, service, or offer.

Steps To Share Your Product Through a Catalog Card:

• Configure your catalog via Whatsapp Commerce.

• Add products and create your virtual shop.

• Use this journey card to share your products and increase your sales.

Using Single/Multi Product Catalog

Body messages

• You need to enter the main content of your single/multi product card. The body messages can be up to 1024 characters long and can include emojis. You can use the body messages to introduce your products, provide more information, or ask a question.

For example, you can write: “Hi, we have some amazing deals for you today. Here are some of our best-selling products that you might like.”

Advance option (header, footer)

• You can also add a header message and a footer message to your single/multi product card. The header message can be up to 60 characters long and can include emojis.

• The footer message can be up to 60 characters long and can include emojis. You can use the header message and the footer message to add some extra information or context to your single/multi product card.

For example, you can write: “Today’s Deals” as the header message and “Offer valid till midnight” as the footer message.

Select Product

• You need to select the product(s) that you want to send to your customer from your catalog. You can choose up to 10 products for your multi product card.

• The product thumbnail will show the image, name, and price of the product. You can also add a description and a link to the product if you want.

For example, you can select the XYZ laptop, the ABC smartphone, and the PQR headphones from your catalog and add descriptions and links to each product.

Action button

• The button that will appear at the bottom of your single/multi product card.

For example, “View” can be the button name.

Save response

• You need to enter the attribute name that will store the customer’s response to your single/multi product card.

• The attribute name can be any word or phrase that describes the customer’s choice or preference. You can use the attribute name to personalize your future messages or actions based on the customer’s response.

For example, you can enter “Selected Product” as the attribute name and use it to show the customer the details of the product they selected.

Send Catalog Card

Any business involved in selling products or services can utilize this. For example, an online clothing store business owner can create a journey using the multi-product card listing their top 10 dresses. Whenever a sends a message like 'I am here to buy' or performs a particular action, the catalog card is sent with a message like:

Hi, we have a special offer for you today. Purchase any product and get 20% off.

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