📍Provide Address

Provide address card allows you to request the customer’s location as an address or a pin on the map. The location can be stored as a variable for later use. You can use a provided address card to collect the customer’s delivery address, pickup location, or destination.

Using Provide Address

Body messages

• You need to enter the main content of your provide address card. The body messages can be up to 1024 characters long and can include emojis. You can use the body messages to introduce your provide address card, provide more information, or explain why you need the address details.

Style text message

Bold

Bold your text for highlighting important phrases in your text. You can do this by two methods:

• Select the text that you want to bold, list appears select the 'Bold' icon.

• Select the text that you want to bold and tap CTRL + B on the keyboard.

Italic

Use italic for emphasis or to denote titles. You can do this by two methods:

• Select the text that you want to italic, list appears select the 'Italic' icon.

• Select the text that you want to italic and tap CTRL + I on the keyboard.

Strikethrough

You can use strikethrough for corrections and attracting an audience, say when you want to showcase the price discount. You can do this by two methods:

• Select the text that you want to strikethrough, list appears select the 'Strikethrough' icon.

• Select the text that you want to strikethrough and tap CTRL + on the keyboard.

Monospace

Use monospace for code or highlighting specific text. You can do this by two methods:

• Select the text that you want to monospace, list appears select the 'Strikethrough' icon.

• Select the text that you want to monospace and tap CTRL + on keyboard.

Eraser

Use this when you want to remove the style from the text say bold, italic, strikethrough or monospace. You can do this by two methods:

• Select the text whose style you want to remove, list appears select the 'Eraser' icon.

• Select the text whose style you want to remove and tap CTRL + on keyboard.

Add Emoji

Add emojis to your text to humanize messages and make personal connections with your customers. You can do this by two methods:

• Tap the emoji icon and add wherever you want.

• On the keyboard tap Windows + . on keyboard and select the emoji.

Advance option

• You can also add a header message and a footer message to your provide address card. The header message can be up to 60 characters long and can include emojis.

• The footer message can be up to 60 characters long and can include emojis. You can use the header message and the footer message to add some extra information or context to your provide address card.

For example, you can write: “Provide Address” as the header message and “Your address is safe and secure with us” as the footer message.

Update Customer Details

• You need to choose the fields that you want to collect from your customer for their address details. You can choose from contact name, address, landmark, city, state, and zip code. You can also make some fields optional or mandatory.

For example, you can choose to collect the contact name, address, city, state, and zip code from your customer and make them mandatory, and the landmark optional.

Action button

• The button that will appear at the bottom of your provide address card.

Save response

• You need to enter the attribute name that will store the customer’s response to your provide address card.

• The attribute name can be any word or phrase that describes the customer’s address details. You can use the attribute name to personalize your future messages or actions based on the customer’s response.