Google Sheet

Adding Google Sheets to your journeys helps collect all the customer attributes in one place. This helps in understanding your audiences better and tailor services according to their needs and wants.

Using Google Sheet

1. Sign in to google account in which you want the customer attributes to get saved.

insert

1. Select all the params for which you want the sheet to get updated. As soon as you select the params a heading gets created in the sheet. Now, when the user responds, the answers get saved into the params and automatically get updated in the Google sheet.

For, e.g., Lets' 's say you added params like text card response, survey response, and interactive card response. All this will automatically get updated in the sheet. Also, when the user responds, the answers get saved into the params and automatically get updated in the Google sheet.