Setup Attribute

Setup Attribute card allows you to set or update an attribute for a customer. Attributes are custom fields that you can create and store while creating journeys. You can use attributes to store and retrieve any information about your customers.

Using Setup Attribute

Create custom attribute

• You need to enter the name of the custom attribute that you want to create or update for your customer.

• You can choose from the existing user attributes or custom attributes, or create a new one.

• User attributes are predefined attributes that are automatically collected by WhatsApp, such as language, country code, etc.

• Custom attributes are attributes that you create and assign to the customer, such as gender, age, interests, etc.

For example, you can enter or create a custom attribute like “Birthday”.

Enter Value

• You need to enter the value that you want to assign to the custom attribute for your customer.

• The value can be any word, number, or phrase that describes the customer’s information. You can also clear the attribute value by typing None as the option.

For example, you can enter the value “January 1” for the custom attribute “Birthday” or type None to clear the value.

Add multiple attribute

• Add multiple attribute using same steps by clicking ‘+’: You can also add multiple custom attributes for your customer by clicking on the ‘+’ button and repeating the same steps.

For example, you can add another custom attribute like “Favorite Color” and enter the value “Blue” for it.