Slack

Slack plugin card allows you to send a message to a Slack channel or a user. Slack is a platform that provides team collaboration and communication tools. You can configure the channel or user name, the message, and the attachments. You can use a Slack card to send updates, reports, or feedback to your team and provide a collaborative work experience.

Using Slack Card

To use the ‘slack notification’ plugin card in creating a journey or flow in WhatsApp Business API, you need to follow these steps:

1. Incoming webhook: You need to enter one or more webhook URLs that you have created in Slack. A webhook URL is a unique link that allows you to send messages from an app to a Slack channel.

To create a webhook URL in Slack, you can follow these steps:

• Go to Slack Apps and log in to your Slack workspace.

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• Click on Create an App and choose a name and a workspace for your app.

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• Click on Incoming Webhooks from the Features menu and toggle the switch to activate them.

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• Click on Add New Webhook to Workspace and select a channel where you want to receive the messages.

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• Authorize your app and copy the webhook URL that looks like below image.

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• Repeat the process for each channel you want to send messages to and paste the webhook URLs in the plugin card.

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1. Send messages: You need to enter the message or notification you want to send to the Slack channels. You can use variables to customize your message, such as {{name}}, {{phone_number}}, {{message}}, etc. You can also use emojis, links, and media attachments to make your message more engaging. For example, you can enter:

Eg: “Hello {{name}}, you have received a new WhatsApp message from {{phone_number}}: {{message}}. To reply, please use the WhatsApp Business API.”