# User Attributes

It provides a **comprehensive snapshot of each individual customer**. This includes their contact information, such as **name**, **email**, **phone** **number**, and other relevant identifiers. Some notable points:

* All details of individual customers.
* Name and contact details will be auto-stored.
* Manually add and edit details collected during live chat.
* Includes key metrics: Created on, last active, and is 24hrs active.

<figure><img src="/files/LIcumMTNZDtjCvxf3CEx" alt=""><figcaption></figcaption></figure>

Click on **Show More** to see the comprehensive list of user details. The agent can manually fill in the details not captured automatically, if only he has collected them during the **Live** **Chat**.&#x20;

<figure><img src="/files/M5s6cbSK2JoGdWDcpVDS" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Basic information like **name**, **contact** **details**, and **email address** will be **stored automatically** when the customer initiates the conversation. However, editing and adding new details can be done by simply adding the details.&#x20;
{% endhint %}


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