> For the complete documentation index, see [llms.txt](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/chatman-functions/shared-team-inbox/response-types/template.md).

# Template

Convey your messages in a unique and quick way through templates.

From greetings to handling queries, these **ready-to-use templates** allow your agents to deliver prompt and accurate responses while allowing room for personalized touches.

## **Send Template From Inbox**

1. Click on **Templates**. The block will open for you to choose a template of your choice.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FI8KnaCyafJOj3EltyY0N%2Ftemplate.png?alt=media&amp;token=5904653d-dd24-4d72-9a3c-0f8d1cf79697" alt=""><figcaption></figcaption></figure>

2. Tap the desired template. Let's select a welcome template to greet out customer.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FXLE0OxoEITmSrIQ6fT8b%2Ftemplate%202.png?alt=media&amp;token=110b814b-d75e-44b6-990d-ef520031dfb3" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If you want to **create a new template** in the conversation box, click '[**create template**](/chatman-enterprise-whatsapp-platform/chatman-functions/templates/create-template.md).'
{% endhint %}

3. Template content will appear, tap '**send**'.&#x20;

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FtIrl4Gv0Lq2VfTxGvSgd%2Ftemplate%203.png?alt=media&amp;token=1560f10c-37e1-4137-bc40-753f50a61566" alt=""><figcaption></figcaption></figure>

4. The template will be sent to the concerned customer.

insert

{% hint style="info" %}
**If you don't have a template, you can always create it from the template tab.**
{% endhint %}

{% content-ref url="/pages/iDTND0OMdOFPZzcnZhzb" %}
[Create Template](/chatman-enterprise-whatsapp-platform/chatman-functions/templates/create-template.md)
{% endcontent-ref %}