Search Contact

You can use the search bar in the audience tab when you want to find a particular contact from the list of customers available in the audience table.

Chatman search bar goes beyond the traditional search bar, which only accepts names for searching. Here is how you can search audiences with different information.

Searching With Text Input

Name

Say you are looking for the customer with the name Shubham. Type the name in the search bar and tap enter or the search icon in the dialogue box.

Last Name

If don't have the name and you remember only the title (last name) you can enter the contact title and tap enter. The relevant results will be displayed.

Email

Email is also a text input if you want to search for a contact with email. Enter the mail id in the search bar and tap enter.

You cannot use WhatsApp opted option Yes/No or Gender male/female to search a contact.

Searching With Number Input

Contact Number

If you have or remember a contact number type it in the search box and tap enter, relevant results will be displayed.

Pertinent results are displayed even if you remember some digits of contacts, say three or four digits.

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Customer ID

You can also utilize the search feature if you have a customer ID. Paste in the customer ID in the search bar and tap enter to see the results.

Pertinent results are displayed even if you paste or type some digits of Customer ID, say three or four.

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Use search and filter option together for more relevant results.

Scenario For Using Search and Filter Option Together

Suppose you're looking for a contact named Sahil. On searching, you see that a list of contacts appears with the name Sahil.

How do you find your one?

Suddenly, you remember that you contacted him 3 days ago. So, you utilize filter options to omit the unnecessary 'Sahil' in the table.

For the same, you choose last active under user attributes.

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Select less than X days ago, enter the value as 3.

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The table will now show the 'Sahil' you're looking for.

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// Use multiple filter to further narrow down your search.