User Input Card
Last updated
Last updated
User input card allows you to request a text input from the customer. The input can be validated by a regular expression and can be stored as a variable for later use. You can use a user input card to collect information from the customer, such as a name, an email, a phone number, or a code.
Question 1: Ask a question.
Save Response: Enter the attribute name and value in which you want to save the response.
Wait Until: Set the duration to ask for a follow-up message if you don't receive an answer from the customer.
Follow-Up Message: Add a follow-up question to be asked and add a random variation.
On receiving the response for question 1, question 2 will be triggered automatically. The responses will be saved in the Attribute entered in Save Response.
Configuration of follow-up message is optional.
Say you have created a journey using a catalog card, a person selects a product and want to purchase, so using a input card you can ask them through CTAs what payment method they will prefer.
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