> For the complete documentation index, see [llms.txt](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/chatman-functions/shared-team-inbox/customer-hub/export-chat-history.md).

# Export Chat History

The feature allows you to **receive the chat history** of a particular customer at the **registered email address**.

* Download a record of past conversations for easy storage, reference, or sharing.

## How To Export Chat History?

1. Open the customer chat in the '**Inbox**' whose message is to be exported. Head over to the '**customer** **panel**' and click on the **Export Chat History** option in the **customer panel** of the Inbox.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2F50WZ6dpnk682o9NTZZa2%2FExport.png?alt=media&amp;token=063ad16d-f502-4fef-966f-f2e7a3c7e8fe" alt=""><figcaption></figcaption></figure>

2. Click on **Confirm**, and the chat history will be **sent to the registered Email Address**.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FC0g4CmM426WcWF9fGgy6%2FExport%20confirm.png?alt=media&amp;token=58c79fd0-cc7f-45f7-b269-60387cd24320" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
You can export all customer chat history at once: **Rules**>**Agent** **Assist**>**Export Chat** **History**.
{% endhint %}

{% content-ref url="/pages/T6vahSaGdzdmUTbK3zPt" %}
[Agent Assist](/chatman-enterprise-whatsapp-platform/settings/inbox-settings/agent-assist.md)
{% endcontent-ref %}