# Using Amazon SNS in Journey Using Amazon SNS in the journey is way too simple with Chatman. All you need is to just understand how things go on in the backend. Before we take a deep dive, here are just a few notable points:⠀⠀⠀⠀ * Amazon Simple Notification Service (Amazon SNS) is a messaging service that helps you deliver messages like alerts, tracking details, and more to customers in their journey via SMS. * To use SNS in journeys, it's necessary to [integrate Amazon SNS with Chatman](/chatman-enterprise-whatsapp-platform/settings/external-protocols/applications/amazon-sns-sms.md). * Mail card is used in journey to for creating a link between SNS and Chatman that delivers messages to customers. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/guides/using-amazon-sns-in-journey.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.