# Search Customer

This is where you can **search for any of your customers for interaction**. Further, Chatman has four different options to view the customer list. 

Let's explore how both works!

### Different Ways To View Customer List

1. **All:** Displays the list of all the customers interacting with the team.
2. **Assigned**: Displays the list of all the customers assigned to team members, including you.
3. **Unassigned**: Displays the list of all the customers that are yet to be assigned.
4. **Journey**: Displays the list of all the customers with ongoing automated conversation.
5. **Mine**: Displays the list of all the customers that are assigned to you.

{% hint style="info" %}
**Tap any to view the customer list based on that particular preference**.
{% endhint %}

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FNf2RvCC57tD4pAJ7Xmbb%2Fassign.png?alt=media&#x26;token=e69f2544-849d-4415-90b1-8145e53d8fee" alt=""><figcaption></figcaption></figure>

## Using Search&#x20;

Allows you to search for the customer you're looking for, saving time. You can **search by customer name, email, or phone number**.

Say you want to message a customer who contacted you in the last week, you can use the search options for **quick access to their inbox**.

1. Tap on the **Search** icon.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FMcD5yUIHrHvByZJts11Y%2Fsearch.png?alt=media&#x26;token=8bc79b84-7036-4033-9201-205e21faadb8" alt=""><figcaption></figcaption></figure>

2. **Enter the customer's name or contact details** in the '**Search Here**' box and press Enter.&#x20;

For instance, if you're **searching for a customer named John Smith**, type "**John Smith**" and **press** **Enter to see relevant results**.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FsAw7i3P8yMJVkwrsx5ka%2Fsearch2.png?alt=media&#x26;token=5157a28a-8ead-4873-81ff-4812e4f06d65" alt=""><figcaption></figcaption></figure>

3. Relevant result will be displayed. **Tap the name to open the particular customer inbox**.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FXIX8foVRKUINyihXhsMV%2Fsearch3.png?alt=media&#x26;token=394bf53f-edaf-4fc7-abb1-7f7eb098d074" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**If you want to search with a customer's phone number or email, simply type it in the search here box instead of the name and follow the procedure.**
{% endhint %}