# Search Customer

This is where you can **search for any of your customers for interaction**. Further, Chatman has four different options to view the customer list.&#x20;

Let's explore how both works!

### Different Ways To View Customer List

1. **All:** Displays the list of all the customers interacting with the team.
2. **Assigned**: Displays the list of all the customers assigned to team members, including you.
3. **Unassigned**: Displays the list of all the customers that are yet to be assigned.
4. **Journey**: Displays the list of all the customers with ongoing automated conversation.
5. **Mine**: Displays the list of all the customers that are assigned to you.

{% hint style="info" %}
**Tap any to view the customer list based on that particular preference**.
{% endhint %}

<figure><img src="/files/Lk8ZUzxMn3zCKotCxGiQ" alt=""><figcaption></figcaption></figure>

## Using Search&#x20;

Allows you to search for the customer you're looking for, saving time. You can **search by customer name, email, or phone number**.

Say you want to message a customer who contacted you in the last week, you can use the search options for **quick access to their inbox**.

1. Tap on the **Search** icon.

<figure><img src="/files/pIpW9n6luhawGa5F8ysl" alt=""><figcaption></figcaption></figure>

2. **Enter the customer's name or contact details** in the '**Search Here**' box and press Enter.&#x20;

For instance, if you're **searching for a customer named John Smith**, type "**John Smith**" and **press** **Enter to see relevant results**.

<figure><img src="/files/Any2wlkHC7v6AjGHn45g" alt=""><figcaption></figcaption></figure>

3. Relevant result will be displayed. **Tap the name to open the particular customer inbox**.

<figure><img src="/files/Cx2eK42p57GDCAX8Jm7y" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**If you want to search with a customer's phone number or email, simply type it in the search here box instead of the name and follow the procedure.**
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
