List Message Card

Presents information in a structured list or bullet-point style.

A list message card allows you to send a list of up to 10 items with a title, a description, and an optional image. The customer can select one item from the list and trigger a corresponding action. You can use a list message card to present multiple options to the customer, such as products, categories, locations, or dates.

Industries That Can Leverage List Message Cards:

• The travel industry can showcase popular destinations, available tour packages, and travel deals.

• Restaurants and catering businesses can present their menu options, daily specials, and restaurant facilities.

• The healthcare industry can offer appointment schedules, available services, and medical facilities.

• The real estate industry can showcase property listings, rental options, and investment opportunities.

Adding List Message

Body messages

• You need to enter the main content of your list message card. The body messages can be up to 1024 characters long and can include emojis. You can use the body messages to introduce your list, provide more information, or ask a question.

Style text message

Bold

Bold your text for highlighting important phrases in your text. You can do this by two methods:

• Select the text that you want to bold, list appears select the 'Bold' icon.

• Select the text that you want to bold and tap CTRL + B on the keyboard.

Italic

Use italic for emphasis or to denote titles. You can do this by two methods:

• Select the text that you want to italic, list appears select the 'Italic' icon.

• Select the text that you want to italic and tap CTRL + I on the keyboard.

Strikethrough

You can use strikethrough for corrections and attracting an audience, say when you want to showcase the price discount. You can do this by two methods:

• Select the text that you want to strikethrough, list appears select the 'Strikethrough' icon.

• Select the text that you want to strikethrough and tap CTRL + on the keyboard.

Monospace

Use monospace for code or highlighting specific text. You can do this by two methods:

• Select the text that you want to monospace, list appears select the 'Strikethrough' icon.

• Select the text that you want to monospace and tap CTRL + on keyboard.

Eraser

Use this when you want to remove the style from the text say bold, italic, strikethrough or monospace. You can do this by two methods:

• Select the text whose style you want to remove, list appears select the 'Eraser' icon.

• Select the text whose style you want to remove and tap CTRL + on keyboard.

Add Emoji

Add emojis to your text to humanize messages and make personal connections with your customers. You can do this by two methods:

• Tap the emoji icon and add wherever you want.

• On the keyboard tap Windows + . on keyboard and select the emoji.

Advance option (header message, footer message)

• You can also add a header message and a footer message to your list message card.

• The header message can be up to 60 characters long and can include emojis. The footer message can be up to 60 characters long and can include emojis.

• You can use the header message and the footer message to add some extra information or context to your list message card.

Section

• You need to create the sections and rows of your list message card. Each section can have a title and up to 10 rows. Each row can have a title and a description.

• You can add up to 10 sections to your list message card. You can use the sections and rows to group and display your items in a logical and clear way.

Action button

• You need to name the button that will appear at the bottom of your list message card.

Save reply (enter attribute name)

• You need to enter the attribute name that will store the customer’s reply to your list message card.

• The attribute name can be any word or phrase that describes the customer’s choice or preference. You can use the attribute name to personalize your future messages or actions based on the customer’s reply.

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Send List Message

Suppose you're into IT. A customer came and said my device is not working properly. If you have a journey with possible faqs and relevant solutions, you can list them; it might help the customer. Further, in the button, you can add a CTA to contact customer support.

Add WhatsApp chat screenshot, insert take reference from list messages for making