# Archive

Just another section like the [**active tab**](https://docs.makerobos.com/chatman-enterprise-whatsapp-platform/chatman-functions/templates/active) for storing the templates irrespective of the status: **approved**, **pending** and **rejected**.

The main purpose of the section is to **store all the pending and rejected templates**, **filtering the active tab for better visibility**. You can also move the unnecessary or rarely used templates to the archive tab.

{% hint style="warning" %}
**After creating a template, it is visible in the active tab only.**
{% endhint %}

{% hint style="warning" %}
**You need to move the templates from the active to the archive tab; this is a manual task.**
{% endhint %}

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FLLD7dczsEfxJPTmhHsAl%2Farchive%202.png?alt=media&#x26;token=ab8c908c-9475-4367-bf89-089f84e07bdb" alt=""><figcaption></figcaption></figure>

## Search And Filter Option

The **search option** in Archived templates **allows users to find templates** **with specific keywords**, enabling efficient restoring and access to required template.

Say you want to check **why templates were rejected by WhatsApp**, for this purpose you choose feedback templates.&#x20;

So how do you search for rejected feedback templates?

### Search

1. Head over to the '**Search**' bar.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FbIWenlLAT4NosekHu8jC%2Factive%201.png?alt=media&#x26;token=85e2c20e-1c56-4287-93c7-d30f455ef198" alt=""><figcaption></figcaption></figure>

2. Since you're looking for feedback templates, **type keywords in search bar** that your body might have like feedback, testimonial etc.

For e.g.: let's choose feedback.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2F9GjInSUIj7a1oZljdf6f%2Farchived.png?alt=media&#x26;token=6921fbd6-33ff-4a88-ba95-b2611cfbae65" alt=""><figcaption></figcaption></figure>

3. Now all the templates with the '**feedback**' word appear with **status**: **approved**, **pending** and **rejected**.

<figure><img src="broken-reference" alt=""><figcaption></figcaption></figure>

However, you wanted to see only '**rejected**' **templates,** so to further narrow down your search for the desired templates you use the filter option.

### Filter

4. Tap on the **filter icon** on the right side of the search bar.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FdI35hUkEegVANjlHP6s4%2Farchived1.png?alt=media&#x26;token=294e2590-1695-4c88-8f3e-d8de8efefbba" alt=""><figcaption></figcaption></figure>

5. Select the status as rejected to see all the templates rejected by WhatsApp.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FLKkZwOsm89J8vzzwseiL%2Farchived1.png?alt=media&#x26;token=7dd07c97-d7cd-41dd-b8fb-0edad2e9bdce" alt=""><figcaption></figcaption></figure>

6. Pertinent result will now be displayed in the table.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FANaNlGoteKQ0cZf1Boz9%2Farchived1.png?alt=media&#x26;token=01a06f3b-2441-4004-a405-2d4433139209" alt=""><figcaption></figcaption></figure>

## Action Buttons

Action buttons in archive tab allows you to **get templates** **back** **to** **the** '**Active** **Templates**' section or **permanently** **delete** them from the system. it comprise of two buttons:

1. [Restore](#restore)
2. [Delete](#delete)

### Restore

This helps you to restore the template back to the active tab.

How do you do that?

Decide on the template you want to **restore** from the templates table. Move to the **right-hand corner** of the same template and tap the icon (as shown below) to restore.

{% hint style="success" %}
**Templates archived** in the '**Active**' **tab** are **displayed** **here** and **can be restored follo**wing the **same steps**.
{% endhint %}

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FLXeI1lKVB3oOPNXm7qRY%2Farchive%204.png?alt=media&#x26;token=33fefcf6-f94d-48fd-afb8-83e812cf87a0" alt=""><figcaption></figcaption></figure>

### Delete

This will **delete the template from the system**.

{% hint style="danger" %}
Templates are **permanently deleted** from the **Archive tab** and **can't be restored** in any case.
{% endhint %}

How do you delete a template?

* Decide which template to delete and head toward the right-hand corner. Tap the '**delete**' icon as shown below.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FQfDpgYkw6yKgoupAw9ta%2Farchive%205.png?alt=media&#x26;token=6e35e977-38f3-4417-a874-017083693e23" alt=""><figcaption></figcaption></figure>

* A pop will appear with a **warning** that **deleted templates can't be restored**. Click on '**confirm**'  if you still want the same.

<figure><img src="https://3618795910-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F3pP2APLi2ZwqQCorRa5l%2Fuploads%2FlnJdo6iaTlOaNioXiV1o%2Farchive%206.png?alt=media&#x26;token=68791b7f-9eea-451b-98d6-007f732cba52" alt=""><figcaption></figcaption></figure>