# Archive

Just another section like the [**active tab**](/chatman-enterprise-whatsapp-platform/chatman-functions/templates/active.md) for storing the templates irrespective of the status: **approved**, **pending** and **rejected**.

The main purpose of the section is to **store all the pending and rejected templates**, **filtering the active tab for better visibility**. You can also move the unnecessary or rarely used templates to the archive tab.

{% hint style="warning" %}
**After creating a template, it is visible in the active tab only.**
{% endhint %}

{% hint style="warning" %}
**You need to move the templates from the active to the archive tab; this is a manual task.**
{% endhint %}

<figure><img src="/files/KqQji2qJZEgq9vpnFl6E" alt=""><figcaption></figcaption></figure>

## Search And Filter Option

The **search option** in Archived templates **allows users to find templates** **with specific keywords**, enabling efficient restoring and access to required template.

Say you want to check **why templates were rejected by WhatsApp**, for this purpose you choose feedback templates.&#x20;

So how do you search for rejected feedback templates?

### Search

1. Head over to the '**Search**' bar.

<figure><img src="/files/TAe1ps5k37STkzBrJSsR" alt=""><figcaption></figcaption></figure>

2. Since you're looking for feedback templates, **type keywords in search bar** that your body might have like feedback, testimonial etc.

For e.g.: let's choose feedback.

<figure><img src="/files/bwUfmccDIlJU6b5NoMGU" alt=""><figcaption></figcaption></figure>

3. Now all the templates with the '**feedback**' word appear with **status**: **approved**, **pending** and **rejected**.

<figure><img src="/files/yGmljVhjwzWnliKldbVA" alt=""><figcaption></figcaption></figure>

However, you wanted to see only '**rejected**' **templates,** so to further narrow down your search for the desired templates you use the filter option.

### Filter

4. Tap on the **filter icon** on the right side of the search bar.

<figure><img src="/files/vPWXmSciP88kmjgpF6Mp" alt=""><figcaption></figcaption></figure>

5. Select the status as rejected to see all the templates rejected by WhatsApp.

<figure><img src="/files/JBWsh5nzuVtyhvZkBXhc" alt=""><figcaption></figcaption></figure>

6. Pertinent result will now be displayed in the table.

<figure><img src="/files/KwfeOtZE8AOmiKoTOljE" alt=""><figcaption></figcaption></figure>

## Action Buttons

Action buttons in archive tab allows you to **get templates** **back** **to** **the** '**Active** **Templates**' section or **permanently** **delete** them from the system. it comprise of two buttons:

1. [Restore](#restore)
2. [Delete](#delete)

### Restore

This helps you to restore the template back to the active tab.

How do you do that?

Decide on the template you want to **restore** from the templates table. Move to the **right-hand corner** of the same template and tap the icon (as shown below) to restore.

{% hint style="success" %}
**Templates archived** in the '**Active**' **tab** are **displayed** **here** and **can be restored follo**wing the **same steps**.
{% endhint %}

<figure><img src="/files/ctrNxOK20HlhUGTZgkOt" alt=""><figcaption></figcaption></figure>

### Delete

This will **delete the template from the system**.

{% hint style="danger" %}
Templates are **permanently deleted** from the **Archive tab** and **can't be restored** in any case.
{% endhint %}

How do you delete a template?

* Decide which template to delete and head toward the right-hand corner. Tap the '**delete**' icon as shown below.

<figure><img src="/files/qD1oJlLP4HWK29jg4Nsk" alt=""><figcaption></figcaption></figure>

* A pop will appear with a **warning** that **deleted templates can't be restored**. Click on '**confirm**'  if you still want the same.

<figure><img src="/files/vvzoZs67LG7y4dTQW0Ez" alt=""><figcaption></figcaption></figure>


---

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