# Catalog

Catalog is a powerful tool helping businesses to establish deeper connections with their customers and drive success in the ever-evolving world of e-commerce and customer support.

## **Send Catalog to Customers**

This catalog option allows you to send your **catalog**, a **single product**, or **multiple products** while engaging with your customers on chat. 

### **Share Catalog**

This provides your customers all the items available in your catalogue. To send your whole catalog follow the steps:

1. Tap on the catalog icon available as shown in the image below.

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2. Select Catalog.

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3. **Customize the 'body message'** for better engagement and customer experience. For eg:

> Checkout our catalog and browse all the products carefully selected just for you. Discover latest collections with exclusive offers.

<figure><img src="/files/1nFZYyVlmOWAWVBzIHuh" alt=""><figcaption></figcaption></figure>

4. Once customized tap '**send**' to deliver.

<figure><img src="/files/5Y3AjftDizFofHc7N0vB" alt=""><figcaption></figcaption></figure>

### **Share Single Product**

1. Tap on the catalog icon available as shown in the image below.

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2. Select Single Catalog.

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3. On the right-hand side, a list of product will appear tap to select and click 'next.

<figure><img src="/files/2a4qp4ESwrfeswAiPX5Z" alt=""><figcaption></figcaption></figure>

4. You can now add a '**body**' message for better engagement and customer experience. Once done  tap '**send product**' to deliver. For eg:

> Checkout this awesome product!

<figure><img src="/files/Waa5odaVGAVnlANgrvIV" alt=""><figcaption></figcaption></figure>

### **Share Multiple Products**

1. Tap on the catalog icon available as shown in the image below.

insert

2. Select Single Catalog.

insert

3. On the right-hand side, a list of product will appear tap to select and click 'next.

<figure><img src="/files/3c8wiKjVjyRngYOHVCTX" alt=""><figcaption></figcaption></figure>

4. You can now **add a header and body messages** like 'Our latest collections' and 'Checkout this awesome product!' simultaneously. Tap '**send product**' to deliver.

<figure><img src="/files/RqvWHHWFBLmk6LNZhFfs" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
Access or create your catalog in [**WhatsApp Commerce**](/chatman-enterprise-whatsapp-platform/settings/external-protocols/applications/whatsapp-commerce.md)**.**
{% endhint %}


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