SMS

SMS card allows you to send an SMS message to a customer’s phone number. You can configure the phone number, the message, and the sender ID. You can use an SMS card to send notifications, alerts, or reminders to your customers and provide a consistent communication experience.

Using SMS Card

1. Phone number: You need to enter the phone number of the recipient or recipients of your SMS message. You can enter multiple phone numbers separated by commas, but make sure to include the country code before each number.

For example, you can enter [phone], [phone].

1. Text message box: You need to enter the message or notification you want to send to the recipients. You can use variables to personalize your message, such as {{name}}, {{order_id}}, {{status}}, etc. You can also use emojis, links, and media attachments to make your message more engaging.

Let's say you want to inform customers about their order so you add a message like: “Hi {{name}}, your order with ID {{order_id}} has been shipped and is on its way to you. You can track your order on our website here. Thank you for choosing us! 😊”

For setting up attributes, use 'Setup Attribute' card.

Setup Attribute