Opt-Out Message Automation

Listen to the Opt-Out message and send the automated messages.

Listen to the opt-out keyword "STOP" and automatically send the configured messages.

Primary Message:

Chatman will listen to the keyword and send the configured message automatically.

When someone replies with "STOP" as a text or button, they will be added to the Do Not Disturb (DND) Suppression list, and the system will stop sending them any more messages.

Reinitiate The Conversation:

Configure an automation message for customers who want to reinitiate the conversation.

Reminder Message:

Send a reminder message to customers who have sent the 'STOP' message and unsubscribed from receiving WhatsApp messages.

A reminder message will be sent only once when the 24-hour window is open.

Last updated