# Message Card

Message card is the simplest type of display card that allows you to send a text message with up to 1024 characters. You can use variables to customize the message for each recipient. 

For example, you can use a message card to send a welcome message, a confirmation message, reminder message and more.

{% hint style="info" %}
Message card are mostly used when there is no need of input from the customer side.
{% endhint %}

Chatman offers five robust features to customize message card that enegages customer:

1. [**Add Variables**](#add-variables)
2. [**Bold**](#bold)
3. [**Italic**](#italic)
4. [**Strikethrough**](#strikethrough)
5. [**Monospace**](#monospace)
6. [**Eraser**](#eraser)
7. [**Add Emoji**](#add-emoji)

### Add Variables

You can use variables in the text message card to input customer data automatically that Chatman have. For eg: you can use this when you want to address each customer with their name for connecting personally.

> Hy {{customer name}}! How can we help you?

How do you that? Simply type your message and wherever you want to add the variables, type '{{'. Doing so will open a list of attributes, select the attribute that you want to add, as we added User Attributes>First name.

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### **Bold**

Bold your text for highlighting important phrases in your text. You can do this by two methods:

* Select the text that you want to bold, list appears select the 'Bold' icon.
* Select the text that you want to bold and tap `CTRL + B` on the keyboard.

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### Italic

Use *italic* for emphasis or to denote titles. You can do this by two methods:

* Select the text that you want to italic, list appears select the 'Italic' icon.
* Select the text that you want to italic and tap `CTRL + I` on the keyboard.

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### Strikethrough

You can use strikethrough for corrections and attracting an audience, say when you want to showcase the price discount. You can do this by two methods:

* Select the text that you want to strikethrough, list appears select the 'Strikethrough' icon.
* Select the text that you want to strikethrough and tap `CTRL +` on the keyboard.

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### Monospace

Use monospace for code or highlighting specific text. You can do this by two methods:

* Select the text that you want to monospace, list appears select the 'Strikethrough' icon.
* Select the text that you want to monospace and tap `CTRL +` on keyboard.

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### Eraser

Use this when you want to remove the style from the text say bold, italic, strikethrough or monospace. You can do this by two methods:

* Select the text whose style you want to remove, list appears select the 'Eraser' icon.
* Select the text whose style you want to remove and tap `CTRL +` on keyboard.

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### Add Emoji

Add emojis to your text to humanize messages and make personal connections with your customers. You can do this by two methods:

* Tap the emoji icon and add wherever you want.
* On the keyboard tap `Windows + .` on keyboard and select the emoji.

{% hint style="info" %}
Add variations to your message so that the bot can pick any, which also humanizes the conversations.
{% endhint %}

{% hint style="info" %}
**Deleting, cloning, and saving** the card can be done by clicking the relevant icon in the right-hand corner of the Message box.

**Drag and drop** the card with the icon on the left-hand corner of the block.
{% endhint %}

### Send Message Card 

Let's say you're into ed-tech. Numerous students enroll in your course, so you can send them an automated confirmation message via creating a journey that they have successfully enrolled in the course. You can create messages like: 

> We're excited to let you know that your enrollment in our {{Course Name}} is confirmed. 📚 Get ready for an amazing learning journey ahead!

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