Chatman : WhatsApp Automation Platform
  • 👋Welcome To Chatman: An Overview
    • How To Get Started With Chatman
      • How To Book Demo With Chatman
  • Chatman Functions
    • Shared Team Inbox
      • Search Customer
      • Filter Customer List
        • Default View
        • Create View
      • Assign Chat
      • Close Chat
      • Response Types
        • Text Reply
        • Internal Note
        • Canned Message
        • Template
        • Blocks
        • Catalog
        • Emojis
        • Multi-Media Messages
      • Customer Hub
        • User Attributes
        • Custom Attributes
        • User Tags
        • Conversation Labels
        • Notes
        • Event History
        • Export Chat History
        • Mark The User Spam
      • Customer 360
    • Audience
      • Create Contact
      • Audience Table
      • Search Contact
      • Filter Contact
    • Templates
      • Create Template
        • Template Making Guidelines
      • Active
      • Archive
      • Library
    • Segment
      • Add Segment
        • Static Segment
        • Live Segment
      • Search And Filter Segment
    • Blocks
      • List Messages
      • Reply Messages
      • Flows
      • Flows Messages
    • Campaign
      • One Time Campaign
      • Triggered Campaign
      • Recurring Campaign
      • Drip Campaign
      • Post Campaign Trigger
      • Campaign Report
        • Statistics
        • Report
    • Instinct-AI
      • Train To Bot
      • Intents
      • Catch All
      • Summary
    • Journeys
      • Display Cards
        • ✉️Message Card
        • 📹Video Card
        • 🎙️Audio Card
        • 📸Image Card
        • 📩Interactive Message
        • Interactive Flow
        • 📃Document Card
        • User Input Card
        • List Message Card
        • Phraser Card
        • URL Card
        • Send Catalog Card
        • Single Product Catalog
        • Multi Product Catalog
        • 📍Provide Address
      • Rule Cards
        • Go-To Card
        • A/B Splitter
        • Run-If Card
        • Time Delay Card
        • End Conversation
      • Utility Cards
        • Tag/Untag
        • Subscribe/Unsubscribe
        • Label/Unlabel
        • Setup Attribute
        • JSON API
        • Custom Script
        • Handoff
        • Send Template
        • DND
        • Comments
      • Plugin Cards
        • Shopify Cancel Order
        • Shopify Track Order
        • Shopify Return Order
        • Zapier
        • Pabbly
        • Make
        • Shiprocket Track Order
        • SMS
        • Slack
        • Google Sheet
        • Mail
      • Business Initiated
        • Import Contact
        • Manual Add
        • Custom Event
        • Audience Field Changes
        • Subscribe To Segment
        • Unsubscribe From A Segment
      • User Initiated
        • User Utterance
        • Ad Click
      • Search & Filter Journey
      • Journey Report
        • Statistics
        • Report
    • QRcodes
    • Widgets
      • Configure Launcher
    • Assignment Rule
      • Different Ways Of Chat Assignment
    • Analytics
  • Settings
    • My Account
      • My numbers
      • Teams
      • User Groups
      • Billing
    • Inbox Settings
      • Notification
      • Agent Assist
        • Set Up Welcome Message
        • Set Up Unavailable To Chat
        • Automatic Chat Closure
      • SentiTrack
      • DND Configuration
        • Opt-Out Message Automation
        • Opt-In Message Automation
    • External Protocols
      • API Management
      • Events
      • Webhooks
      • Applications
        • Shiprocket
        • Shopify Marketing
        • Zapier
        • WhatsApp Commerce
        • Make
        • Amazon SNS (SMS)
        • Pabbly Connect
        • SMTP (Email)
        • ZOHO
          • How Zoho Works With Chatman?
        • HubSpot
          • How Hubspot Works With Chatman?
            • Run Campaigns
            • Create Journeys
        • Google Sheets
        • Woo Commerce Marketing
        • Odoo
        • Salesforce
  • Guides
    • Using Amazon SNS in Journey
    • Sending emails to new contacts via Pabbly and Gmail
    • Working of add/update subscriber via Zapier Card to Mailchimp
    • How do you use Shiprocket in Chatman?
  • First Steps
    • Basics Of Inbox Chat
    • Add Your First Intent
    • Make Your First Journey
    • Increase Your Sales With Single and Multiple Product Catalogs.
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On this page
  • Add Variables
  • Bold
  • Italic
  • Strikethrough
  • Monospace
  • Eraser
  • Add Emoji
  • Send Message Card
  1. Chatman Functions
  2. Journeys
  3. Display Cards

Message Card

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Last updated 1 year ago

Message card is the simplest type of display card that allows you to send a text message with up to 1024 characters. You can use variables to customize the message for each recipient.

For example, you can use a message card to send a welcome message, a confirmation message, reminder message and more.

Message card are mostly used when there is no need of input from the customer side.

Chatman offers five robust features to customize message card that enegages customer:

Add Variables

You can use variables in the text message card to input customer data automatically that Chatman have. For eg: you can use this when you want to address each customer with their name for connecting personally.

Hy {{customer name}}! How can we help you?

How do you that? Simply type your message and wherever you want to add the variables, type '{{'. Doing so will open a list of attributes, select the attribute that you want to add, as we added User Attributes>First name.

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Bold

Bold your text for highlighting important phrases in your text. You can do this by two methods:

  • Select the text that you want to bold, list appears select the 'Bold' icon.

  • Select the text that you want to bold and tap CTRL + B on the keyboard.

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Italic

Use italic for emphasis or to denote titles. You can do this by two methods:

  • Select the text that you want to italic, list appears select the 'Italic' icon.

  • Select the text that you want to italic and tap CTRL + I on the keyboard.

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Strikethrough

You can use strikethrough for corrections and attracting an audience, say when you want to showcase the price discount. You can do this by two methods:

  • Select the text that you want to strikethrough, list appears select the 'Strikethrough' icon.

  • Select the text that you want to strikethrough and tap CTRL + on the keyboard.

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Monospace

Use monospace for code or highlighting specific text. You can do this by two methods:

  • Select the text that you want to monospace, list appears select the 'Strikethrough' icon.

  • Select the text that you want to monospace and tap CTRL + on keyboard.

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Eraser

Use this when you want to remove the style from the text say bold, italic, strikethrough or monospace. You can do this by two methods:

  • Select the text whose style you want to remove, list appears select the 'Eraser' icon.

  • Select the text whose style you want to remove and tap CTRL + on keyboard.

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Add Emoji

Add emojis to your text to humanize messages and make personal connections with your customers. You can do this by two methods:

  • Tap the emoji icon and add wherever you want.

  • On the keyboard tap Windows + . on keyboard and select the emoji.

Add variations to your message so that the bot can pick any, which also humanizes the conversations.

Deleting, cloning, and saving the card can be done by clicking the relevant icon in the right-hand corner of the Message box.

Drag and drop the card with the icon on the left-hand corner of the block.

Send Message Card

Let's say you're into ed-tech. Numerous students enroll in your course, so you can send them an automated confirmation message via creating a journey that they have successfully enrolled in the course. You can create messages like:

We're excited to let you know that your enrollment in our {{Course Name}} is confirmed. 📚 Get ready for an amazing learning journey ahead!

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✉️
Add Variables
Bold
Italic
Strikethrough
Monospace
Eraser
Add Emoji