✉️Message Card
Message card is the simplest type of display card that allows you to send a text message with up to 1024 characters. You can use variables to customize the message for each recipient.
For example, you can use a message card to send a welcome message, a confirmation message, reminder message and more.
Message card are mostly used when there is no need of input from the customer side.
Chatman offers five robust features to customize message card that enegages customer:
Add Variables
You can use variables in the text message card to input customer data automatically that Chatman have. For eg: you can use this when you want to address each customer with their name for connecting personally.
Hy {{customer name}}! How can we help you?
How do you that? Simply type your message and wherever you want to add the variables, type '{{'. Doing so will open a list of attributes, select the attribute that you want to add, as we added User Attributes>First name.
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Bold
Bold your text for highlighting important phrases in your text. You can do this by two methods:
Select the text that you want to bold, list appears select the 'Bold' icon.
Select the text that you want to bold and tap
CTRL + Bon the keyboard.
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Italic
Use italic for emphasis or to denote titles. You can do this by two methods:
Select the text that you want to italic, list appears select the 'Italic' icon.
Select the text that you want to italic and tap
CTRL + Ion the keyboard.
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Strikethrough
You can use strikethrough for corrections and attracting an audience, say when you want to showcase the price discount. You can do this by two methods:
Select the text that you want to strikethrough, list appears select the 'Strikethrough' icon.
Select the text that you want to strikethrough and tap
CTRL +on the keyboard.
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Monospace
Use monospace for code or highlighting specific text. You can do this by two methods:
Select the text that you want to monospace, list appears select the 'Strikethrough' icon.
Select the text that you want to monospace and tap
CTRL +on keyboard.
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Eraser
Use this when you want to remove the style from the text say bold, italic, strikethrough or monospace. You can do this by two methods:
Select the text whose style you want to remove, list appears select the 'Eraser' icon.
Select the text whose style you want to remove and tap
CTRL +on keyboard.
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Add Emoji
Add emojis to your text to humanize messages and make personal connections with your customers. You can do this by two methods:
Tap the emoji icon and add wherever you want.
On the keyboard tap
Windows + .on keyboard and select the emoji.
Add variations to your message so that the bot can pick any, which also humanizes the conversations.
Deleting, cloning, and saving the card can be done by clicking the relevant icon in the right-hand corner of the Message box.
Drag and drop the card with the icon on the left-hand corner of the block.
Send Message Card
Let's say you're into ed-tech. Numerous students enroll in your course, so you can send them an automated confirmation message via creating a journey that they have successfully enrolled in the course. You can create messages like:
We're excited to let you know that your enrollment in our {{Course Name}} is confirmed. 📚 Get ready for an amazing learning journey ahead!
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